Appendix F - Understanding AutoClerk Log Files
The following is a sample of an AutoClerk server log file:
07/15/08 15:41:53 asv (059.001.1017) Log file started
07/15/08 15:41:53 Launched \app\autoclerk\059.001\bin\acstartup.exe
07/15/08 15:41:54 QALAB1[ 0:startup]: login startup, usertype 1
07/15/08 15:41:54 QALAB1+1:startup : Server Command 3: suspend warning
07/15/08 15:41:54 QALAB1+1:startup : Request 6.5:active users
07/15/08 15:42:05 QALAB3[ 0:resonweb]: login resonweb, usertype 1
07/15/08 15:42:05 QALAB3[ 0:resonweb]: Op 1:login failed, error 5036:Server in exclusive use
07/15/08 15:42:05 QALAB1[ 0:]: Logout and disconnect
07/15/08 15:42:06 QALAB1+1:startup : Server Command 0: allow logins
07/15/08 15:42:06 QALAB1+1:startup : Refresh registry and password info
07/15/08 15:42:06 QALAB1+1:startup : Logout, remain connected
07/15/08 15:42:06 QALAB1[ 1:startup]: Logout, remain connected
07/15/08 15:42:06 QALAB1[ 1:startup]: Logout and disconnect
07/15/08 15:42:17 QALAB1[ 0:GENERAL]: login GENERAL, usertype 0
07/15/08 15:42:17 QALAB1+129:GENERALadmin : Logged in Ok
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Open Special 1:groups
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Read FD 1 pos 202 len 4096
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Open Special 1:users
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Read FD 1 pos 1348 len 4096
07/15/08 15:42:19 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:25 QALAB3[ 0:resonweb]: login resonweb, usertype 1
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Request 8.4:add_user
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Open Special 1:groups
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 202 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Open Special 1:users
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 1385 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Open Special 1:groups
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 202 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Open Special 1:users
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 0 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Read FD 1 pos 1385 len 4096
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Close 1
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Setpassword
07/15/08 15:42:46 QALAB1+129:GENERALadmin : Logout and disconnect
07/15/08 15:43:42 QALAB1[ 0:HOLLY]: login HOLLY, usertype 0
07/15/08 15:43:52 QALAB1+1:HOLLY : Decrypt credit card number
07/15/08 15:43:52 QALAB1+1:HOLLY : Request 6.3:decryptcc
07/15/08 15:44:07 QALAB1+1:HOLLY : Logout, remain connected
07/15/08 15:44:13 QALAB1[ 1:GEORGE]: login GEORGE, usertype 0
07/15/08 15:44:13 QALAB1[ 1:GEORGE]: Op 1:login failed, error 5034:Invalid user ID or password
07/15/08 15:44:55 QALAB1[ 1:GEORGE]: login GEORGE, usertype 0
07/15/08 15:44:55 QALAB1[ 1:GEORGE]: Op 1:login failed, error 5034:Invalid user ID or password
07/15/08 15:45:02 QALAB1[ 1:HOLLY]: login HOLLY, usertype 0
07/15/08 15:45:02 QALAB1[ 1:HOLLY]: Op 1:login failed, error 5034:Invalid user ID or password
07/15/08 15:45:08 QALAB1[ 1:HOLLY
Although many of these lines are for diagnostic purposes and can be ignored, some are very important and must be reviewed on a regular basis.
Lines to be aware of are:
07/15/08 15:42:17 QALAB1[ 0:GENERAL]: login GENERAL, usertype 0
07/15/08 15:42:17 QALAB1+129:GENERALadmin : Logged in Ok
07/15/08 15:42:44 QALAB1+129:GENERALadmin : Request 8.4:add_user
07/15/08 15:42:46 QALAB1+129:GENERALadmin : Logout and disconnect
This tells you user named General logged in as an Administrator, added a new user, and logged out.
07/15/08 15:43:42 QALAB1[ 0:HOLLY]: login HOLLY, usertype 0
07/15/08 15:43:52 QALAB1+1:HOLLY : Decrypt credit card number
07/15/08 15:43:52 QALAB1+1:HOLLY : Request 6.3:decryptcc
These tell you the user HOLLY logged in, had the permission to and did view an unencrypted credit card number.
07/15/08 15:44:13 QALAB1[ 1:GEORGE]: login GEORGE, usertype 0
07/15/08 15:44:13 QALAB1[ 1:GEORGE]: Op 1:login failed, error 5034:Invalid user ID or password
This tells you that user GEORGE tried to log in but had an invalid user or password and the login failed.